Posted: 2026-07-10T20:07:08Z

  

Title: Member Services Representative

Classification: Non-exempt 

Department: Member Services

Position summary: To assist all staff, not just customers, in order to enhance growth. Member Services Representative will be the liaison between our company and its current and potential customers and members. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries, keeping customer satisfaction at the core of every decision and behavior.

Essential Functions:

· Clerical support for all companies (reception, data entry, filing, correspondence, bank deposits, billing, receipting, mail distribution, reporting, 

· Member Services for all companies including problem/resolution 

· Managing large amounts of inbound and outbound calls in a timely manner

· Identifying customers’ needs, clarify information, research every issue and providing solutions

· Seize opportunities to upsell products when they arise

· Build sustainable relationships and engage customers by taking the extra mile

· Keep records of all conversations in our call center database in a comprehensible way

· Frequently attend educational seminars to improve knowledge and performance level

· Meet personal/team qualitative and quantitative targets

Reporting relationship: Reports to Member Services Manager

Requirements:

1. Computer Literacy
2. Phone and email etiquette
3. Friendly demeanor
4. Conservative Values

Compensation

Location: Headquarters

770 N. Westhill Blvd
Appleton, WI 54914

Posted: 2026-05-22T18:57:25Z

Are you interested in becoming a Coordinator for the John Birch Society?

We are currently building our talent pool of those who are interested in becoming a JBS Coordinator, and hiring in some locations.

Coordinators will get salary, commission, A fuel card, a company owned vehicle, and a company credit card for all company expenses.  

Purpose of the Coordinator Position: To build the organizational structure, activity, and influence of The John Birch Society within his assigned territory, i.e., building, motivating, and managing an effective grassroots organization.

General Responsibilities:

1. The Coordinator is responsible for the recruitment of members and the building of chapters and sections. You will be directly and primarily responsible for the growth and health of the organization within his/her territory.
2. Find, train, motivate and supervise chapter leaders and section leaders. The Coordinator is accountable for their productivity and will work with them regularly. You will then evaluate each volunteer leader’s effectiveness and will implement training programs to improve their skills every quarter.
3. The Coordinator’s priority is to establish new chapters and strengthen existing chapters. His/her secondary responsibilities include establishing committees such as SYLP, Con-Con, Get US Out, etc.
4. As a leader, the Coordinator is responsible for the influence that the organization exercises. He/her must find and develop leaders who will assume responsibility for the success of local projects.
5. Coordinators must not lead chapters, speakers’ committees, or other local projects; they are professionals, not paid volunteers!
6. Develop effective leadership for standing committees and special activities (e.g., Speakers Bureau, Businessmen’s Seminars, Council Dinners, Executive Meetings, subscription drives).
7. The Coordinator must cooperate with all races and religions in a manner of goodwill, consistent with The John Birch Society’s aims.
8. Develop a growing base of financial support through donations and or Continued Support Club (CSC) contributions to be self-funded.

Requirements:

The Coordinator must be knowledgeable with the agenda of the John Birch Society.

The Coordinator must be able to speak to people, react to questions, and be comfortable speaking in front of a crowd. 

The Coordinator must be a self-starter and able to work on their own. 

The Coordinator must live within his/her territory’s primary zone that has the most significant potential for success or willing to move to open territories. The location will be a prerequisite of his employment.

 Coordinators will get salary, commission, A fuel card, a company owned vehicle, and a company credit card for all company expenses.   

Travel is a necessary part of the Coordinator’s duties. In general, two weeks per month work schedule is within your home zone; the remaining time could be requiring lodging. The travel schedule is dependent based on activity or events that require greater attention for success. We recommend that each Coordinator have available a vehicle that is in good working order and meets State safety standards.

Compensation

Location:

Posted: 2026-05-22T18:57:19Z

  

Position Summary

The Field Coordinator serves as the primary representative of The John Birch Society within an assigned geographic area. This position is responsible for organizing, educating, and motivating local members and supporters to advance the mission of JBS — to restore and preserve freedom and constitutional government through education and action.

The Field Coordinator works closely with local leadership, chapters, and community influencers to expand membership, promote The New American magazine, and implement national campaigns at the grassroots level.

  

Key Responsibilities

1. Member Engagement & Leadership Development

• Recruit, train, and mentor new members and local leaders.
• Support and strengthen existing chapters through regular communication, meetings, and leadership      development.
• Help identify and cultivate potential Chapter Leaders and Section Leaders.

2. Public Education & Outreach

• Conduct educational presentations and events on JBS issues and campaigns.
• Promote The New American magazine, online videos, and educational tools as key resources for civic      understanding.
• Represent JBS at conferences, civic meetings, and public gatherings.

3. Campaign & Issue Coordination

• Implement JBS national and local action campaigns on constitutional, legislative, and cultural issues.
• Encourage members to participate in civic action: contacting legislators, distributing materials, and      building community awareness.
• Report progress, challenges, and success stories to the Regional Field Director.

4. Communication & Administration

• Maintain consistent communication with JBS headquarters, leadership, and members.
• Submit timely reports on activities, membership growth, and chapter development.
• Use organizational tools and databases to track local engagement and outreach effectiveness.

Requirements:

  

Qualifications

Required:

• Strong belief in the U.S. Constitution and the mission of The John Birch Society.
• Excellent interpersonal, communication, and public speaking skills.
• Proven ability to motivate, organize, and lead volunteers.
• Self-disciplined, goal-oriented, and capable of working independently.
• Willingness to travel extensively within the assigned territory.
• Basic computer literacy (email, spreadsheets, CRM tools, etc.).

Preferred:

• Background in grassroots organizing, education, or public policy.
• Experience with civic engagement or nonprofit organizations.
• Familiarity with JBS materials, publications, and educational campaigns.

  

Performance Metrics

• Membership growth and retention in the assigned area.
• Number and effectiveness of active chapters.
• Implementation of national campaigns and local actions.
• Public engagement and outreach impact.
• Consistency and quality of reporting and communication.

  

Compensation

Compensation is performance-based, with income potential tied to measurable results, including membership growth and organizational development within the assigned region. Salary, Vehicle, Fuel Card, and Company Credit Card provided. 

   

Compensation

Location: Remote Worker – N/A

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